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Privacy Policy

How VTR Gold protects and uses your personal information

Last updated: 2/16/2026

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us for support.

  • Personal identifiers (name, email address, phone number)
  • Financial information (payment details, transaction history)
  • Account information (username, password, preferences)
  • Communication data (support requests, feedback)

How We Use Your Information

We use the information we collect for various purposes:

  • Process and fulfill your orders and transactions
  • Provide customer support and respond to inquiries
  • Send important updates about your account or our services
  • Comply with legal and regulatory requirements
  • Improve our services and user experience

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights, property, or safety

Data Security

We implement appropriate security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure servers with regular security updates
  • Access controls and authentication measures
  • Regular security audits and monitoring
  • Staff training on data protection practices

Your Rights

You have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Objection: Object to certain processing of your information

Cookies and Tracking

We use cookies and similar technologies to enhance your browsing experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings

You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "last updated" date.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us:

VTR Gold and Diamonds LLC

Email: privacy@vtrgold.com

Phone: +971 XX XXX XXXX

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